Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are non-returnable, including:

Perishable goods such as food, flowers, newspapers, or magazines.
Intimate or sanitary goods.
Hazardous materials.
Flammable liquids or gases.

Additional Non-Returnable Items:

Gift cards.
Downloadable software products.
Certain health and personal care items.

To complete your return, we require a receipt or proof of purchase.

Note: Please do not send your purchase back to the manufacturer.

Partial Refunds

There are certain situations where only partial refunds are granted:

Books with obvious signs of use.
Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records.
Any item that is not in its original condition, is damaged, or missing parts due to reasons not caused by us.
Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account.
Contact your credit card company (processing delays may occur).
Contact your bank (refund processing time varies by institution).

If you’ve done all of this and still have not received your refund, please contact us at contact@inzonixusa.com.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at contact@inzonixusa.com and send your item to:

Inzonix LLC
7901 4th St N #26587, St. Petersburg, FL, 33702, USA

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you.
If the item was not marked as a gift, or the gift giver had the order shipped to themselves to give to you later, the refund will be issued to the gift giver.

Shipping Returns

To return your product, mail it to:

Inzonix LLC
7901 4th St N #26587, St. Petersburg, FL, 33702, USA

You are responsible for the shipping costs for returning your item. These costs are non-refundable.
If you receive a refund, the return shipping cost will be deducted from your refund.
Shipping time may vary depending on your location.
For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need Help?

For any questions related to refunds and returns, contact us at contact@inzonixusa.com.